GDPR

Last updated: July 2026

Our Commitment to Your Privacy

At Massage Navigator, we believe that protecting your personal information is an essential part of providing a safe and trustworthy platform. This page explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable privacy laws.

By using our website, you acknowledge that your personal information may be processed as described in this policy.

Who Is Responsible for Your Data?

Massage Navigator acts as the Data Controller for the personal information collected through this website. We determine how and why your personal data is processed and are committed to handling it fairly, lawfully, and transparently.

If you have any questions about how your information is managed, you may contact us through the contact page available on our website.

How We Protect Your Information

Safeguarding your personal information is one of our highest priorities.

We maintain appropriate administrative, technical, and organisational safeguards designed to protect your information from:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

Access to personal information is restricted to authorised personnel who require it to perform their duties.

Our security measures are reviewed regularly and updated whenever necessary to address emerging security risks.

Why We Collect Personal Information

We only collect information that is necessary to provide our services efficiently.

Your personal information may be processed for the following purposes.

Contact Requests

When you contact us through our website, we use the information you provide to identify you, respond to your enquiry, and provide customer support.

Without this information, we may not be able to respond to your request.

Account Registration

When you create an account, we process your personal information to:

  • Create your profile
  • Verify your account
  • Authenticate future logins
  • Manage your membership

Providing this information is necessary to use our services.

Advertiser Listings

When advertisers publish listings, the information submitted is processed so it can be displayed on the website and managed through the advertiser dashboard.

Without the required information, we cannot publish or maintain your listing.

Communication Between Users

Where our platform allows users to contact advertisers, the information provided through contact forms or messaging features is processed solely to facilitate communication between the parties.

Customer Support

If you contact us by email or through our support channels, we process your information to investigate issues, respond to enquiries, and improve our customer service.

Newsletters and Marketing

If you subscribe to our newsletter, we will use your email address to send updates, announcements, promotional offers, or other relevant communications.

Marketing emails are sent only with your consent where required by law.

You may unsubscribe at any time using the unsubscribe link included in every email.

Website Analytics

We may process certain information for analytical purposes to better understand how visitors interact with our website.

This helps us:

  • Improve website performance
  • Enhance user experience
  • Develop new features
  • Monitor traffic trends
  • Prevent abuse

Where required by law, this processing is based on our legitimate business interests or your consent.

Who May Receive Your Information

We never sell your personal information.

However, your data may be shared with trusted third-party service providers that help us operate our website, including:

  • Cloud hosting providers
  • Payment processors
  • Email delivery services
  • Analytics providers
  • Security and fraud prevention services
  • Technical support providers

These organisations only process information on our behalf and under appropriate contractual safeguards.

We may also disclose personal information where required by law, legal proceedings, or governmental authorities.

International Data Transfers

Where personal information is transferred outside your country or the European Economic Area (EEA), we ensure appropriate legal safeguards are in place.

These safeguards may include:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions issued by relevant authorities
  • Other legally recognised data protection mechanisms

How Long We Keep Your Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected.

Retention periods depend on the nature of the information and may continue where required to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our Terms
  • Protect our legitimate interests

Once information is no longer required, it is securely deleted or anonymised.

Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Update incomplete information
  • Request deletion of your personal data
  • Restrict certain processing activities
  • Object to data processing based on legitimate interests
  • Withdraw previously given consent
  • Receive a portable copy of your personal information
  • Lodge a complaint with your local data protection authority

Requests relating to these rights may be submitted through our contact page.

Updates to This Policy

We may revise this policy periodically to reflect changes in our services, legal requirements, or security practices.

The latest version will always be available on this page, and continued use of the website indicates acceptance of any updates.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your computer, smartphone, or other device when you visit a website.

They allow websites to remember certain information about your visit and improve your browsing experience.

Why We Use Cookies

Massage Navigator uses cookies for several purposes, including:

  • Keeping users signed in
  • Remembering preferences and settings
  • Improving website functionality
  • Measuring website performance
  • Analysing visitor behaviour
  • Preventing fraudulent activity
  • Delivering a faster browsing experience

Some cookies remain only during your browsing session, while others stay on your device until they expire or are deleted.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled without affecting core features.

Functional Cookies

These remember your preferences, such as language selection, login status, and display settings.

Analytics Cookies

These help us understand how visitors use the website so we can improve navigation, performance, and content.

Performance Cookies

These measure website speed, identify errors, and help us optimise the overall user experience.

Managing Cookies

Most web browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies
  • Limit cookie storage
  • Receive notifications before cookies are saved

Please note that disabling certain cookies may affect website functionality and some features may no longer work correctly.

You can manage cookie preferences through your browser settings.

Contact Us

If you have questions about this GDPR, Cookie Policy, or how your personal information is processed, please contact us through the contact form available on the Massage Navigator website.